Unauthorized Resellers Blacklist
Consumer protection is X.One®’s top priority. At X.One®, we do our best in protecting the interest of our consumers. But due to the popularity of X.One® products, unauthorized resellers and counterfeit product may still appear in online platforms such as Shopee and Lazada.
Please be aware of the following risks if you’re purchasing X.One® products from a blacklisted unauthorized reseller. X.One® will not be responsible for purchase from blacklisted unauthorized Shopee/Lazada resellers:
- Price may seem cheap due to counterfeit item in a recycled packaging, or refurbished goods from an unauthorized source.
- Item may ship with serial numbers recycled, removed, or modified.
- Poor After Sales service.
- Item may appear new but contain damage from improper use.
- Item may never ship – contact with the seller may be difficult or impossible.
- Inferior product may be substituted for the advertised X.One® product.